Interpersonal skills in organizations
By: De Janasz, Suzanne C
Title By: Dowd, Karen O | Schneider, Beth Z
Material type: BookPublisher: Boston : McGraw-Hill Irwin, c2015.Edition: 5th ed.Description: xxi, 521 p. : ill. ; 28 cm.ISBN: 978-0078112805; 9781259255298Program: MGMT102Subject(s): Organizational behavior | Psychology, Industrial | Interpersonal relationsDDC classification: 158.7 Online resources: Location MapItem type | Home library | Call number | Status | Date due | Barcode | Item holds | Course reserves |
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REGULAR | University of Wollongong in Dubai Main Collection | 158.7 DE IN (Browse shelf) | Available | T0053541 | |||
REGULAR | University of Wollongong in Dubai Main Collection | 158.7 DE IN (Browse shelf) | Available | T0014935 |
Includes bibliographical references and index.
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor&'s preference and student-audience need. The emphasis in this edition focused on making the text more current along with making the text pedagogically effective for students and instructors.
MGMT102