CB5 : the CB solution Barry Babin, Eric Harris
Material type: TextPublication details: Mason, Ohio : South-Western ; Andover : Cengage Learning [distributor], c2014.Edition: Student edDescription: xii, 370 p. : ill. ; 28 cmISBN:- 9781133629689
- 1133629687 (pbk.)
- 9781133589938 (student ed.)
- 1133589936 (student ed.)
- 658.8342 23
- HF5415.32 B336 2014
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658.8342 BA CB (Browse shelf(Opens below)) | Available | T0016848 |
Includes bibliographical references (p. 332-351) and index.
Part I: INTRODUCTION. 1. What Is CB and Why Should I Care? 2. Value and the Consumer Behavior Value Framework. Part 1 Case Studies. Part II: INTERNAL INFLUENCERS. 3. Consumer Learning Starts Here: Perception. 4. Comprehension, Memory, and Cognitive Learning. 5. Motivations and Emotion: Driving Consumer Behavior. 6. Personality, Lifestyles, and the Self-Concept. 7. Attitudes and Attitude Change. Part 2 Case Studies. Part III: EXTERNAL INFLUENCERS. 8. Group and Interpersonal Influence. 9. Consumer Culture. 10. Microcultures. Part 3 Case Studies. Part IV: CONSUMPTION PROCESS. 11. Consumers in Situations. 12. Decision Making I: Need Recognition and Search. 13. Decision Making II: Alternative Evaluation and Choice. Part 4 Case Studies. Part V: CONSUMPTION AND BEYOND. 14. Consumption to Satisfaction. 15. Consumer Relationships. 16. Consumer and Marketing Misbehavior. Part 5 Case Studies.
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