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Fizz : harness the power of word of mouth marketing to drive brand growth /

By: Wright, Ted, 1967-
Material type: BookPublisher: New York : McGraw-Hill Education, c2015.Description: xviii, 221 p. : ill. ; 24 cm.ISBN: 9780071835749; 0071835741 (alk. paper)Subject(s): Communication in marketing | Branding (Marketing)DDC classification: 658.8/72
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Acknowledgments -- Introduction -- Influencers : who they are and why you need them -- Two-ounce culture : why smart brands sample -- What makes you talkable? : finding your brand's story -- Strategic corporals : how and why to train your brand ambassadors -- A matter of patience : measuring word-of-mouth marketing -- Big data : the stories inside the numbers -- Save your money : word-of-mouth marketing and small business -- Myths, lies, and misconceptions -- Talking to your boss about word-of-mouth marketing.

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