Includes bibliographical references and index.

This book presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings, utilizing a problem-based instructional technique.

Using performance mapping and gap analysis to improve performance: an evidence-based assessment of performance gaps / Bonnie Beresford, Paige Barrie -- Performance improvement of a sales training feedback system / Simone G. Symonette -- Organizational analysis leads to dissection of recurrent training issues / Melanie E. Ross, Jill E. Stefaniak -- Solve the problem...so it stays solved! / Joe Monaco, Edward W. Schneider -- User design: a case study in developing workplace curricula / Robert Anthony Jordan, Alison Carr-Chellman -- Improving practice through non-instructional technology platforms: a case for technology's role in a nonprofit network / Allison M. Bell, Andrea Leigh Hernandez, Wenhao David Huang -- Bringing service standards to life / Julie Kwan, Stephanie Clark, Steven W. Villachica -- Fostering student work-based experiences through service-learning / Jennifer Maddrell -- A systematic evaluation of a soccer club's college advisory program / Seung Youn (Yonnie) Chyung [and 3 others] -- Knowledge management of medical information resources and tools / Misa Mi, Jill E. Stefaniak -- Implementation of semantic search to support clinical decision-making / Andrew Tawfik, Karl Kochendorfer -- A competency-based performance system in a health care IT setting / William L. Solomonson, Tomas R. Giberson -- Branding beyond logo and colors: case study of FITC's evidence based transformation / Lucy Surhyel Newman -- Blending front-end analysis / Beth McGoldrick.

Note: Premier reference source.