The book features real-world cases to illustrate HRM topics and functions in action. Each case is designed to encourage students to find new solutions to human resource issues and to stimulate class discussion. Case questions challenge students to think critically, apply concepts, and develop their HRM skills. The contents are organized using the same topical coverage and structure as most HRM textbooks, making Kimball the ideal companion for any introductory HRM course.

Foreword by Robert N. Lussier Preface Acknowledgments About the Author Part 1: 21st-Century Human Resource Management Strategic Planning and Legal Issues Chapter 1: The New Human Resource Management Process Case 1.1 The Changing Role of Human Resources in Organizations: The Curious Case of Zappos Case 1.2 HRM Careers: Five Growing Areas of Human Resources Chapter 2: Strategy-Driven Human Resource Management Case 2.1 The External Environment: When State Government Offers Early Retirement Case 2.2 HR Strategy: Employees Matter at Costco Chapter 3: The Legal Environment and Diversity Management Case 3.1 Major Employment Laws: How Does an Increase in State Minimum Wage Impact an Organization? Case 3.2 Diversity and Inclusion: What's the Difference? Part 2: Staffing Chapter 4: Matching Employees and Jobs: Job Analysis and Design Case 4.1 HR Forecasting: Visier - Workforce Forecasting Case 4.2 Succession Planning: Developing Leaders at General Electric (GE) Chapter 5: Recruiting Job Candidates Case 5.1 The Recruiting Process: The Growth of E-Recruitment in Recruiting Job Candidates Case 5.2 Internal Versus External Candidates: Which Candidate Is More Valuable? Chapter 6: Selecting New Employees Case 6.1 The Selection Process: Searching for a New Faculty Member ... What Step in the Selection Process Are We in Today? Case 6.2 Looking for "Organizational Fit": Walter's Unstructured Interview at Google Part 3: Developing and Managing Chapter 7: Training, Learning, Talent Management, and Development Case 7.1 The Need for Training and Development: Should You Use Massive Open Online Courses (MOOCs) Such as Coursera and Udacity to Recruit and Retain Talent? Case 7.2 Talent Management and Development: The Talented Harry Saunders's Career Development at the Big Buy Supermarket Chapter 8: Performance Management and Appraisal Case 8.1 Why Do We Conduct Performance Appraisals? Jennee LeBeau and the Case of the Missing Performance Appraisal System Case 8.2 Performance Appraisal Problems: The Trouble With Performance Systems Chapter 9: Rights and Employee Management Case 9.1 Coaching, Counseling, and Discipline: HR's Role-Document, Document, Document Case 9.2 Trends and Issues in HRM: Mindfulness-A Thoughtful Theory About Leadership Chapter 10: Employee and Labor Relations Case 10.1 Unions and Labor Rights: Can Labor Unions and Management Work Together? Case 10.2 Managing Conflicts: How Can HR Help With Angry Employees? Part 4: Compensating Chapter 11: Compensation Management Case 11.1 Compensation Management: How Does Wage Compression and Pay Secrecy Affect Employee Motivation? Case 11.2 Trends and Issues in HRM: What Motivates Employees at Work? Expectations or Equity? Chapter 12: Incentive Pay Case 12.1 Executive Compensation: New Developments in Executive Compensation Case 12.2 Trends and Issues in HRM: The Giving Praise Model in Action Chapter 13: Employee Benefits Case 13.1 Statutory Benefits: Companies Kicking Your Spouse Off Your Health Care Plans Case 13.2 Trends and Issues in HRM: Managing: New Laws Regarding Sick Leave Part 5: Protecting and Expanding Organizational Reach Chapter 14: Workplace Safety, Health, and Security Case 14.1 Building a Human Resources Information System While Protecting Health Information From Cyber Attacks Case 14.2 Trends and Issues in HRM: Future Trends in Human Resource Management Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility Case 15.1 Corporate Social Responsibility (CSR): Can Human Resources Help Companies Develop a CSR Program? Case 15.2 Equal Opportunity, Diversity, and Multiple Generations at Work Together Chapter 16: Global Issues for Human Resource Managers Case 16.1 Globalization of Business and HRM: Should Your Marketing Director Become an Expatriate? Case 16.2 Global Staffing: Developing, Staffing, and Managing Global Human Resources-Katya and Her Russian Background.