PART ONE: CULTURE AND MANAGEMENT Introduction Chapter 1: Determinants of culture Chapter 2: Dimensions of culture in business Chapter 3: Business cultures in the Western world Chapter 4: Business cultures in Asia, Africa and Middle East Chapter 5: Cultural dimensions and dilemmas Chapter 6: Culture and styles of management Final activities PART TWO CULTURE AND ORGANISATIONS Introduction Chapter 7: Culture and corporate structures Chapter 8: Culture and leadership Chapter 9: Culture and corporate strategy Chapter 10: Culture change in organisations Chapter 11: Culture and international marketing management Chapter 12: Cultural diversity in organisations Final activities PART THREE CULTURE AND COMMUNICATION Introduction Chapter 13: Business communication across cultures Chapter 14: Barriers to interculural communication Chapter 15: Negotiating internationally Chapter 16: Working with international teams Chapter 17: Conflicts and cultural differences Chapter 18: Developing intercultural communicative competence Final activities.

Managing effectively across national and cultural boundaries is critical to the success of today’s organisations, given the global environment of business and the increasing diversity of workforces. A keen awareness and a high degree of cross-cultural competence in management are therefore key to the career success of both present and aspiring managers/professionals.

TBS981 MGMT978