Human resource management in a hospitality environment
By: Chesser, Jerald W
Material type: BookPublisher: Oakville : Apple Academic Press, c2016.Description: xv, 267 p. ; ill. ; 26 cm.ISBN: 9781771883009Subject(s): Hospitality industry -- Personnel management | Personnel management | Hospitality industryDDC classification: 647.94068/3 Online resources: Location MapItem type | Home library | Call number | Status | Date due | Barcode | Item holds |
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REGULAR | University of Wollongong in Dubai Main Collection | 647.940683 CH HU (Browse shelf) | Available | T0054802 |
, Shelving location: Main Collection Close shelf browser
647.94068 SO SE Service quality in the hotel industry : | 647.94068 WA HO Hospitality management : | 647.940681 DO MA Managerial accounting for the hospitality industry / | 647.940683 CH HU Human resource management in a hospitality environment | 647.940683 HO HU Human resource management in the hotel industry : | 647.940683 NI HU Human resource management for the hospitality and tourism industries / | 647.940684 OK ST Strategic management for hospitality and tourism / |
Includes bibliographical references and index.
Management -- Supervision -- Human resource management and the law -- Recruiting and hiring personnel -- Compensation, benefits and staff scheduling -- Staff training -- Orientation and socialization -- Performance evaluation -- Environment in the workplace -- Motivation -- Building teams -- Respect in the workplace -- Discipline -- Human resource management in a union environment.
This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today's competitive hospitality business environment. The volume presents the complex nature of human resource management, covering the processes, procedures, and law, as well as the impact of environment and attitudes.