Revised edition of Appraisal, 2008.

Includes bibliographical references and index.

Appraisal and its place in performance management -- The aims of appraisal : organisational and individual perspectives -- Performance -- Assessing performance -- Designing appraisal systems -- Appraising, identifying and developing potential -- Multi-level, multi-source feedback for appraisal and development -- Appraisal with professionals, and across different sectors -- Cultural challenges in applying performance appraisal -- Training, and the implementation and maintenance of appraisal -- PA: best practice, best results -- Appendix A: Job and work analysis and competency modelling -- Appendix B: Measures for evaluating the effects and impact of PA.

In this revised and updated text, Clive Fletcher and Richard Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and best practice examples, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organization's performance. With an approach that is firmly bedded in the theory and findings of occupational and organisational psychology, the authors explore the role of performance appraisal in the identification, development and retention of talent in public and private sectors. Key topics include: Designing an appraisal system Examining appraisals for motivation Identifying and developing high potential How to appraise professional and knowledge-based staff Cultural variations in responses to appraisal Evaluating and maintaining appraisal systems Appraisal: Improving Performance and Developing the Individual, 5th edition, is essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.