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Social media analytics : techniques and insights for extracting business value out of social media

By: Ganis, Matt, 1963-
Title By: Kohirkar, Avinash
Material type: BookPublisher: New York : IBM Press, c2016.Description: xxxv, 268 p. : ill. ; 23 cm.ISBN: 9780133892567; 0133892565Subject(s): Social media -- Research | Data mining | Business -- Data processing | Web usage mining | Social media | Web usage miningDDC classification: 006.312 GA SO Online resources: Location Map
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
006.312 GA SO (Browse shelf) Available T0056046
Total holds: 0

Includes index.

Includes bibliographical references and index.

Preface: Mining for gold (or digging in the mud) -- Data identification. Looking for data in all the right places -- Separating the wheat from the chaff -- Whose comments are we interested in? -- Timing is everything -- Social data: Where and why -- Data analysis. The right tool for the right job -- Reading tea leaves: discovering themes, topics, or trends -- Fishing in a fast-flowing river -- If you don't know what you want, you just may find it!: Ad Hoc exploration -- Rivers run deep: deep analysis -- The enterprise social network -- Information interpretation. Murphy was right! The art of what could go wrong -- Visualization as an aid to analytics -- Appendix A: Case study.

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