Handbook of services marketing & management /
Title By: Swartz, Teresa A | Iacobucci, Dawn
Material type:
BookPublisher: Thousand Oaks : Sage Publications, c2000.Description: ix, 521 p. : ill ; 27 cm.ISBN: 0761916113 (acid-free paper); 0761916121 (pbk. : acid-free paper)Program: MARK938Other title: Handbook of services marketing and management.Subject(s): Service industries -- Marketing | Service industries -- Management | Customer services -- Marketing | Customer services -- ManagementDDC classification: 658 Online resources: Location Map
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658 HA ND (Browse shelf) | Available | T0033848 | ||
| REGULAR | University of Wollongong in Dubai Main Collection | 658 HA ND (Browse shelf) | Available | T0033849 |
Total holds: 0
Includes bibliographical references and indexes.
MARK938