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Social media ROI : managing and measuring social media efforts in your organization

By: Blanchard, Olivier
Material type: BookPublisher: Indianapolis, Ind. : Que, c2011.Description: xvi, 292 p. : ill. ; 23 cm.ISBN: 9780789747419Other title: Social media return on investment.Subject(s): Social media -- Economic aspects | Internet marketingDDC classification: 658.872 BL SO
Summary:
Social media isn’t inexpensive; it’s different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In Social Media ROI, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It’s about time.”
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Item type Home library Call number Status Notes Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.872 BL SO (Browse shelf) Available may2018 T0058812
Total holds: 0

Includes index.

SOCIAL MEDIA PROGRAM DEVELOPMENT
Aligning Social Media to Business Goals
Planning for Performance Measurement
Establishing Clarity of Vision Purpose and Execution
SOCIAL MEDIA PROGRAM INTEGRATION
The People Principle
Copyright

Social media isn’t inexpensive; it’s different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In Social Media ROI, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It’s about time.”

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