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Human relations in organizations : applications and skill building /

By: Lussier, Robert N
Publisher: Boston, MA : McGraw-Hill/Irwin, c2019.Edition: 11th ed.Description: xxiii, 504 p. : ill. ; 28 cm.ISBN: 9781260098112Subject(s): Organizational behavior | Interpersonal relationsDDC classification: 658.3 LU HU
Summary:
Employs an applications and skill building approach. Aimed at professors and students, this work provides a three-pronged approach: a concise understanding of human relations/organizational behavior concepts; the application of HR/OB concepts for critical thinking in the business world; and the development of HR/OB skills.
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PART I: INTRAPERSONAL SKILLS : BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU --
Understanding Behavior, Human Relations, and Performance --
Personality, Learning, and Perception --
Attitudes, Self-Concept, Values, and Ethics --
--
PART II: INTERPERSONAL SKILLS : THE FOUNDATION OF HUMAN RELATIONS --
Interpersonal Communication --
Organizational Structure and Communication --
Dealing with Conflict --
--
PART III: LEADERSHIP SKILLS : INFLUENCING OTHERS --
Leading and Trust --
Motivating Performance --
Ethical Power and Politics --
Networking and Negotiating --
--
PART IV: LEADERSHIP SKILLS : TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE --
Team Dynamics and Leadership --
Teams and Creative Problem Solving and Decision Making --
Organizational Change and Culture --
Valuing Diversity Globally --
--
PART V: INTRAPERSONAL SKILLS : PERSONAL DEVELOPMENT --
Time and Career Management.

Employs an applications and skill building approach. Aimed at professors and students, this work provides a three-pronged approach: a concise understanding of human relations/organizational behavior concepts; the application of HR/OB concepts for critical thinking in the business world; and the development of HR/OB skills.

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