Serving customers - helping people [videorecording].
Material type:
Visual materialPublisher: Mill Valley, CA : Kantola Productions, c2003.Description: 1 x DVD ; 16 min. run. time.Subject(s): Customer Service -- Video
Summary:
This customer service video shows your employees how being themselves will naturally lead to better customer service.The basis of great customer service is "people helping people." Remember that the customer in front of you or on the other end of the phone line is a person just like yourself.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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| DVD | University of Wollongong in Dubai Main Collection | 658.812 SE RV (Browse shelf) | Available | T0038761 |
Total holds: 0
, Shelving location: Main Collection Close shelf browser
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| 658.812 SE RV This is service design thinking : basics--tools--cases / | 658.812 SE RV Serving customers : global services marketing perspective / | 658.812 SE RV This is service design doing : | 658.812 SE RV Serving customers - helping people | 658.812 SH BU Building customer-brand relationships / | 658.812 SH DN The DNA of customer experience : how emotions drive value / | 658.812 ST AK Stakeholder management |
1 x DVD.
This customer service video shows your employees how being themselves will naturally lead to better customer service.The basis of great customer service is "people helping people." Remember that the customer in front of you or on the other end of the phone line is a person just like yourself.