Service chain management : technology innovation for the service business /
Title By: Voudouris, Christos
Material type: BookPublisher: Berlin : Springer, c2008.Description: xviii, 308 p. : ill ; 24 cm.ISBN: 9783540755036 (hardcover : alk. paper); 9783540755043 (e-book)Subject(s): Customer services -- ManagementDDC classification: 658 Online resources: Location MapItem type | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658 SE RV (Browse shelf) | Available | T0036430 |
Total holds: 0
Includes bibliographical references (p. 287-302) and index.