Quality management : creating and sustaining organizational effectiveness /
By: Summers, Donna C. S
Material type:
BookPublisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009.Edition: 2nd ed.Description: xiv, 574 p. : ill ; 24 cm.ISBN: 9780135005101 (trade); 0135005108 (trade)Program: TBS955 TBS950Subject(s): Total quality management | Quality control | Organizational effectiveness | Total quality management | Quality control | Organizational effectivenessDDC classification: 658.4/013
Summary:
Explains how organizations can manage their business more effectively by understanding and utilizing the philosophies, tools, and techniques of quality management.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.4013 SU QU (Browse shelf) | Available | T0041259 | ||
| REGULAR | University of Wollongong in Dubai Main Collection | 658.4013 SU QU (Browse shelf) | Available | T0041260 |
Total holds: 0
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| 658.4013 ST BE The benchmarking book : | 658.4013 ST DE Delivering business analytics : practical guidelines for best practice / | 658.4013 SU QU Quality management : creating and sustaining organizational effectiveness / | 658.4013 SU QU Quality management : creating and sustaining organizational effectiveness / | 658.4013 SU QU Quality management : creating and sustaining organizational effectiveness / | 658.4013 SU SC Scaling up excellence : getting to more without settling for less | 658.4013 TA ES Essentials of Lean Six Sigma |
Includes bibliographical references (p. 555-564) and index.
Explains how organizations can manage their business more effectively by understanding and utilizing the philosophies, tools, and techniques of quality management.
Adult Follett Library Resources.
TBS955 TBS950