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Coaching and mentoring skills /

By: DuBrin, Andrew J
Material type: BookSeries: NetEffect series.Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005.Description: xiv, 174 p. : ill ; 24 cm.ISBN: 0130922226 (pbk.)Subject(s): Mentoring in business | Employees -- Coaching of | Employees -- Training of | Employees -- Counseling of | Teams in the workplace | Organizational behavior | Interpersonal relationsDDC classification: 658.3/124
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.3124 DU CO (Browse shelf) Available T0031778
Total holds: 0

Includes bibliographical references and index.

Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés.

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