Service operations management : improving service delivery /
By: Johnston, Robert
Title By: Clark, Graham
Material type:
BookPublisher: Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.Edition: 3rd ed.Description: xvi, 533 p. : ill ; 25 cm.ISBN: 9781405847322 (pbk. : alk. paper); 1405847328 (pbk. : alk. paper)Program: TBS930Subject(s): Service industries -- ManagementDDC classification: 658 Online resources: Location Map
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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| REGULAR | University of Wollongong in Dubai Main Collection | 658 JO SE (Browse shelf) | Available | T0036172 |
Total holds: 0
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| 658 JO ES Essentials of contemporary management / | 658 JO SE Service operations management : | 658 JO SE Service operations management : | 658 JO SE Service operations management : | 658 JO WO Working with universities : | 658 KE FR Frustrations of management : | 658 KH SE Service oriented enterprises / |
Includes bibliographical references and index.
TBS930