Successful service operations management /

Material type:

BookPublisher: Mason, OH : South-Western, c2003.Description: xix, 374 p. : ill ; 26 cm.ISBN: 0324135564Other title: Service operations management.Subject(s): Customer services -- Management | Customer services -- Management -- Case studiesDDC classification: 658.8/12

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.812 ME SU (Browse shelf)	Available		T0020219

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