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1861.
Managing risk in communication encounters : strategies for the workplace / Vincent R. Waldron, Jeffrey W. Kassing. by
Material type: Text Text
Publication details: Los Angeles : SAGE, c2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 650.13 WA MA.

1862.
Branding demystified : plans to payoffs / Harsh V. Verma. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi ; Thousand Oaks, Calif. : Response Books, 2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.827 VE BR.

1863.
The coaching manager : developing top talent in business / James M. Hunt, Joseph R. Weintraub. by
Edition: 2nd ed.
Material type: Text Text
Publication details: Los Angeles : SAGE, c2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3124 HU CO.

1864.
Creating high performance organizations : practices and results of employee involvement and Total Quality Management in Fortune 1000 companies / Edward E. Lawler, III, Susan Albers Mohrman, Gerald E. Ledford, Jr. by Series: The Jossey-Bass management series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c1995
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 LA CR.

1865.
Everything I know about business I learned at McDonald's : the 7 leadership principles that drive break out success / Paul Facella, with Adina Genn. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4 FA EV.

1866.
The talent masters : why smart leaders put people before numbers / Bill Conaty and Ram Charan. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Crown Business, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 CO TA.

1867.
Win at work! : the everybody wins approach to confliction resolution / Diane Katz. by
Material type: Text Text
Publication details: Hoboken, N.J. : Wiley, c2010
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 650.1 KA WI.

1868.
Re-energizing the corporation : how leaders make change happen / Jonas Ridderstråle and Mark Wilcox. by
Material type: Text Text
Publication details: Chichester, West Sussex, England ; Hoboken, NJ : Jossey-Bass, c2008
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 RI RE.

1869.
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs / Bill Price, David Jaffe. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2008
Other title:
  • Liberate your customers from customer service, keep them happy, and control costs
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 PR BE.

1870.
How to sell without being a jerk! : the foolproof approach to the world's second oldest profession / John Klymshyn. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : John Wiley & Sons, c2008
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.81 KL HO.

1871.
Managing in a downturn : leading business thinkers on how to grow when markets don't.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow, England ; New York : FT Prentice Hall, c2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4 MA NA.

1872.
17 rules successful companies use to attract and keep top talent : why engaged employees are your greatest sustainable advantage / David Russo. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: UpperSaddle River, N.J. : FT Press, c2010
Other title:
  • Seventeen rules successful companies use to attract and keep top talent
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.31 RU SE.

1873.
The art of decisions : how to manage in an uncertain world / Chris Blake. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow, England , New York : Financial Times Prentice Hall, c2008
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.403 BL AR.

1874.
The new science of retailing : how analytics are transforming the supply chain and improving performance / Marshall Fisher and Ananth Raman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Press, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.87 FI NE.

1875.
Construction purchasing & supply chain management / W.C. Benton, Jr., Linda F. McHenry. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Other title:
  • Construction purchasing and supply chain management
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 692 BE CO.

1876.
Workforce of one : revolutionizing talent management through customization / Susan Cantrell, David Smith. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Press, 2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.301 CA WO.

1877.
CustomerCentric selling / Michael T. Bosworth, John R. Holland, and Frank Visgatis. by
Edition: 2nd ed., [Fully rev. and expanded].
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.85 BO CU.

1878.
Profit at the bottom of the ladder : creating value by investing in your workforce / Jody Heymann, with Magda Barrera. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Press, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3 HE PR.

1879.
MBA in a nutshell / Milo Sobel. by
Material type: Text Text
Publication details: New York : McGraw-Hill, c2010
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658 SO MB.

1880.
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : AMACOM, c2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 GO ST.

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