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41.
Creating high performance organizations : practices and results of employee involvement and Total Quality Management in Fortune 1000 companies / Edward E. Lawler, III, Susan Albers Mohrman, Gerald E. Ledford, Jr. by Series: The Jossey-Bass management series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c1995
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 LA CR.

42.
The management and control of quality / James Evans, William M. Lindsay. by
Edition: 8th int. ed.
Material type: Text Text; Format: regular print
Publication details: New York :. South Western College, c2011
Other title:
  • The management & control of quality
  • Managing for quality and performance excellence
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 EV MA, ...

43.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. by
Edition: 6th ed.
Material type: Text Text; Format: regular print
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2010
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 GO QU, ...

44.
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. by
Edition: 5th ed.
Material type: Text Text; Format: regular print
Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, 2006
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 GO QU.

45.
Understanding, managing and implementing quality : frameworks, techniques and cases / edited by Jiju Antony and David Preece. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : Routledge, 2002
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 UN DE, ...

46.
The management and control of quality / James R. Evans, William M. Lindsay. by
Edition: 7th ed.
Material type: Text Text; Format: regular print
Publication details: Australia : Thomson-South Western, c2008
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 EV MA.

47.
Everyday excellence : creating a better workplace through attitude, action, and appreciation / Clive Shearer. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, c2006
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 SH EV.

48.
2007 BPM and workflow handbook : methods, concepts, case studies and standards in Business Process Management and workflow / edited by Layna Fischer. by
Material type: Text Text; Format: regular print
Publication details: Lighthouse Point, Florida : Future Strategies, 2007
Other title:
  • Two thousand seven BPM and workflow handbook
  • BPM and workflow handbook
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.53 TW OT.

49.
The certified manager of quality/organizational excellence handbook / Russell T. Westcott, editor. by
Edition: 3rd ed.
Material type: Text Text; Format: print optical disc; Literary form: Not fiction
Publication details: Milwaukee, WI : ASQ Quality Press, c2006
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4 CE RT, ...

50.
Quality makes money / Pat Townsend and Joan Gebhardt. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee : American Society for Quality, Quality Press, 2005, c2006
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 TO QU.

51.
Continual improvement assessment guide [DVD] : promoting and sustaining business results / by J.P. Russell. by Series: Pocket guide
Material type: Film Film; Format: regular print ; Type of visual material:
Publication details: Milwaukee, Wis. : ASQ Quality Press, 2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 RU CO.

52.
Guide to TQM in service industries / edited by Noriaki Kano. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Original language: Japanese
Publication details: Tokyo : Asian Productivity Organization, 1996
Other title:
  • TQM in service industries
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 GU ID.

53.
Process mastering : how to establish and document the best known way to do a job / Ray W. Wilson and Paul Harsin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Quality Resources, c1998
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 WI PR.

54.
Integrating reengineering with total quality / Joseph N. Kelada. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1996
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 KE IN, ...

55.
The progressive audit : a toolkit for improving your organizational quality culture / Robert Pfannerstill. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, 2006
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 PF PR, ...

56.
Actionable performance measurement : a key to success / Marvin T. Howell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, c2006
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 HO AC.

57.
Process improvement and quality management in the retail industry / Stephen George, Chris Thomas, Arnold Weimerskirch. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2006
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 GE PR, ...

58.
Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 SU QU.

59.
Total quality management / Dale H. Besterfield ... [et al.]. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, 2003
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 BE TO, ...

60.
Total quality & business excellence : gurus, methods and frameworks to build on / Dr Hadi M. El Tigani. by
Material type: Text Text; Format: regular print
Publication details: Abu Dhabi : Abu Dhabi Chamber of Commerce & Industry, 2004
Other title:
  • The journey to excellence
  • Sheikh Khalifa Excellence Award
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 EL TO.

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