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81.
Assessing for excellence : a practical guide for successfully developing, executing and reviewing a self -assessment strategy for your organisation. by
Material type: Text Text; Format: regular print
Publication details: Brussels : [London : EFQM, British Quality Foundation], 2003
Other title:
  • EFQM : assessing for excellence : a practical guide for successfully developing, executing and reviewing a self -assessment strategy for your organisation
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.568 AS SE, ...

82.
A history of managing for quality : the evolution, trends, and future directions of managing for quality / J.M. Juran, editor-in-chief. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1995
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 HI ST.

83.
Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch. by Series: The portable MBA series
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : John Wiley, c1998
Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.562 GE TO, ...

84.
Total organizational excellence : achieving world-class performance / John S. Oakland. by
Edition: rev ed.
Material type: Text Text; Format: regular print
Publication details: Oxford : Elsevier Butterworth Heinemann, 2001
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 OA TO, ...

85.
Six Sigma and the product development cycle / Graham Wilson. by
Material type: Text Text; Format: regular print
Publication details: Amsterdam : Elsevier Butterworth Heinemann, 2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 WI SI.

86.
No cover image available
Good practices from winners of Dubai Quality Award 2005 / Dubai Quality Award. by
Material type: Text Text; Format: regular print
Publisher number:
  • Dubai Quality Group
Publication details: Dubai : Government of Dubai, Department of Economic Development, 2006
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 GO OD, ...

87.
No cover image available
Dubai Quality Group Directory 2006 / Dubai Quality Group. by
Material type: Text Text; Format: regular print
Publisher number:
  • Dubai Quality Group
Publication details: Dubai, U.A.E. : Government of Dubai, Department of Economic Development, [2006]
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 DU BA, ...

88.
Total quality : management, organization and strategy / James R. Evans. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, Oio : Thomson/South-Western, c2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 EV TO.

89.
Total quality management : an executive guide to continuous improvement/ Hubert K. Rampersad. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Berlin ; New York : Springer, c2000
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 RA TO.

90.
Best practice organisational excellence / by Prof. Mohamed Zairi & Mr John Whymark. by
Material type: Text Text; Format: regular print
Publication details: Bradford : e-Tqm Publishing House, 2003
Other title:
  • Best practice organizational excellence
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 ZA BE.

91.
Performance excellence : a practical handbook / edited by Prof. Mohamed Zairi. by
Material type: Text Text; Format: regular print
Publication details: Bradford : e-Tqm Publishing House, 2003
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 PE RF.

92.
Total quality management : text with cases / John S. Oakland. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2003
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 OA TO.

93.
Customer care excellence : how to create an effective customer focus / Sarah Cook. by Series: Professional paperbacks
Edition: 4th ed.
Material type: Text Text; Format: regular print
Publication details: London : Kogan Page, 2002
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 CO CU.

94.
Managing quality / edited by Barrie G. Dale. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Malden, MA : Blackwell Pub., 2003
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 MA NA, ...

95.
No cover image available
Health care criteria for performance excellence : Baldrige national quality program 2004. by
Material type: Text Text; Format: regular print
Publication details: Gaithersburg, MD : Baldrige National Quality Program, 2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 HE AL.

96.
The 5S's : five keys to a total quality environment / Takashi Osada. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Original language: Japanese
Publication details: Tokyo : White Plains, NY : Asian Productivity Organization ; distributed by Quality Resources, 1991
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 OS FI, ...

97.
Total quality management / Parag Diwan. by
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: Kuala Lumpur : Golden Books Centre, 1999
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 DI TO.

98.
Benchmarking for best practice : Continuous learning through sustainable innovation / Mohamed Zairi. by
Material type: Text Text; Format: regular print
Publisher number:
  • Magrudy's
Publication details: Oxford : Butterworth Heinemann, 1998
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 ZA BE.

99.
The management and control of quality / James R. Evans, William M. Lindsay. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cincinnati, Ohio : South-Western, 2001
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 EV MA.

100.
Pocket guide to TQM : a pictorial guide for managers / John Oakland and Peter Morris. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Boston : Butterworth-Heinemann, 1998
Other title:
  • TQM
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 OA TQ.

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