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1.
Customer service supply chain management : models for achieving customer satisfaction, supply chain performance, and shareholder value Alexandre Oliveira, Anne Gimeno by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Education, c2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 OL CU.

2.
Executing the supply chain : modeling best-in-class processes and performance indicators / Alexandre Oliveira, Anne Gimeno by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Pearson Education, c2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.723 OL EX.

3.
Managing supply chain networks : building competitive advantage in fluid and complex enviroments / Alexandre Oliveira, Anne Gimeno by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Pearson Education, c2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.5 OL MA.

4.
Supply chain management strategy : using SCM to create greater corporate efficiency and profits / Alexandre Oliveira, Anne Gimeno. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New Jersey : Pearson, c2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.5 OL SU.

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