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1.
Business process benchmarking : finding and implementing best practices Robert C. Camp by
Material type: Text Text
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1995
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 CA BU.

2.
The benchmarking book : a how-to-guide to best practice for managers and practitioners Tim Stapenhurst by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Routledge, 2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 ST BE.

3.
Cloud Service Benchmarking : measuring quality of cloud services from a client perspective David Bermbach, Erik Wittern, Stefan Tai by
Material type: Text Text
Publication details: Cham, Switzerland : Springer International Publishing, c2017
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 004.6782 BE CL.

4.
Innovating lean six sigma : a strategic guide to deploying the world's most effective business improvement process Kimberly Watson-Hemphill and Kristine Nissen Bradley by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2016
Availability: Not available: University of Wollongong in Dubai: Checked out (1).

5.
Data envelopment analysis : let the data speak for themselves Joe Zhu by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Middletown, CreateSpace Independent Publishing Platform, 2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.403 ZH DA.

6.
Benchmarking and performance management : contributions to theory and application / edited by Professor Mohamed Zairi by
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: Keighley : European Centre for Best Practice Management, 2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 BE NC.

7.
25 need-to-know key performance indicators / Bernard Marr by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow, England ; New York : Pearson, 2014
Other title:
  • Twenty five need-to-know key performance indicators
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 MA TW.

8.
Assessing business excellence : a guide to business excellence and self-assessment / L.J. Porter, S.J. Tanner by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam, Netherlands ; Boston, Mass. : Elsevier, 2004
Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.4013 PO AS, ...

9.
Quantitative models for performance evaluation and benchmarking : data envelope analysis with spreadsheets / Joe Zhu. by Series: International series in operations research & management science ; v. 126
Edition: 2nd ed.
Material type: Text Text; Format: regular print
Publication details: Boston, Mass. : Springer, c2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 ZH QU.

10.
The Human resource management excellence model : self-assessment work book / Risto Suominen, Kari Tuominen. by
Material type: Text Text; Format: regular print
Publication details: Finland : Benchmarking Ltd., 2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.406 SU HU.

11.
Best practices in planning and performance management : from data to decisions / David A.J. Axson. by Series: [Wiley best practices]
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2007
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 AX BE.

12.
Strategic benchmarking reloaded with six sigma : improve your company's performance using global best practice / Gregory H. Watson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : John Wiley & Sons, c2007
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4 WA ST.

13.
Total organizational excellence : achieving world-class performance / John S. Oakland. by
Edition: rev ed.
Material type: Text Text; Format: regular print
Publication details: Oxford : Elsevier Butterworth Heinemann, 2001
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 OA TO, ...

14.
Benchmarking / Sylvia Codling. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Brookfield, Vt. : Gower, c1998
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 CO BE.

15.
Best practices in planning and management reporting : from data to decisions / David A.J. Axson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : J. Wiley & Sons, c2003
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 AX BE.

16.
Benchmarking for best practice : Continuous learning through sustainable innovation / Mohamed Zairi. by
Material type: Text Text; Format: regular print
Publisher number:
  • Magrudy's
Publication details: Oxford : Butterworth Heinemann, 1998
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 ZA BE.

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