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	1.	Business process benchmarking : finding and implementing best practices Robert C. Camp by Camp, Robert C, 1935- Material type: Text Publication details: Milwaukee, Wis. : ASQC Quality Press, c1995 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 CA BU.
	2.	The benchmarking book : a how-to-guide to best practice for managers and practitioners Tim Stapenhurst by Stapenhurst, Tim Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge, 2015 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 ST BE.
	3.	Cloud Service Benchmarking : measuring quality of cloud services from a client perspective David Bermbach, Erik Wittern, Stefan Tai by Bermbach, David Wittern, Erik Tai, Stefan Material type: Text Publication details: Cham, Switzerland : Springer International Publishing, c2017 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 004.6782 BE CL.
	4.	Innovating lean six sigma : a strategic guide to deploying the world's most effective business improvement process Kimberly Watson-Hemphill and Kristine Nissen Bradley by Watson-Hemphill, Kimberly Bradley, Kristine Nissen Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2016 Availability: Not available: University of Wollongong in Dubai: Checked out (1).
	5.	Data envelopment analysis : let the data speak for themselves Joe Zhu by Zhu, Joe Material type: Text; Format: print ; Literary form: Not fiction Publication details: Middletown, CreateSpace Independent Publishing Platform, 2014 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.403 ZH DA.
	6.	Benchmarking and performance management : contributions to theory and application / edited by Professor Mohamed Zairi by Zairi, Mohamed [Editor] European Centre for Best Practice Management Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Keighley : European Centre for Best Practice Management, 2009 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 BE NC.
	7.	25 need-to-know key performance indicators / Bernard Marr by Marr, Bernard Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England ; New York : Pearson, 2014 Other title: Twenty five need-to-know key performance indicators Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 MA TW.
	8.	Assessing business excellence : a guide to business excellence and self-assessment / L.J. Porter, S.J. Tanner by Porter, Leslie J Tanner, S. J. (Steve J.) European Centre for Business Excellence Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam, Netherlands ; Boston, Mass. : Elsevier, 2004 Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.4013 PO AS, ...
	9.	EFQM excellence model : excellent organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders / European foundation for quality management (EFQM). Material type: Text; Format: print ; Literary form: Not fiction Publication details: Brussels, Belgium : EFQM, c2012 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.568 EF QM.
	10.	Quantitative models for performance evaluation and benchmarking : data envelope analysis with spreadsheets / Joe Zhu. by Zhu, Joe, 1968- Series: International series in operations research & management science ; v. 126 Edition: 2nd ed. Material type: Text; Format: regular print Publication details: Boston, Mass. : Springer, c2009 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 ZH QU.
	11.	Excellence one toolbook for benchmarking : the process of systematically comparing your own organisational structure, processes and performance with those of good practice organisations globally, for the purpose of achieving sustainable business excellence. by EFQM Material type: Text; Format: regular print Publication details: Belgium : EFQM, c1999 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 EF QM.
	12.	The Human resource management excellence model : self-assessment work book / Risto Suominen, Kari Tuominen. by Suominen, Risto Tuominen, Kari Material type: Text; Format: regular print Publication details: Finland : Benchmarking Ltd., 2004 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.406 SU HU.
	13.	Best practices in planning and performance management : from data to decisions / David A.J. Axson. by Axson, David A. J Axson, David A. J. Best practices in planning and management reporting Series: [Wiley best practices] Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2007 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 AX BE.
	14.	Strategic benchmarking reloaded with six sigma : improve your company's performance using global best practice / Gregory H. Watson. by Watson, Gregory H Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2007 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4 WA ST.
	15.	Total organizational excellence : achieving world-class performance / John S. Oakland. by Oakland, John S Edition: rev ed. Material type: Text; Format: regular print Publication details: Oxford : Elsevier Butterworth Heinemann, 2001 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 OA TO, ...
	16.	Benchmarking / Sylvia Codling. by Codling, Sylvia Material type: Text; Format: print ; Literary form: Not fiction Publication details: Brookfield, Vt. : Gower, c1998 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 CO BE.
	17.	Best practices in planning and management reporting : from data to decisions / David A.J. Axson. by Axson, David A. J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : J. Wiley & Sons, c2003 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 AX BE.
	18.	Benchmarking for best practice : Continuous learning through sustainable innovation / Mohamed Zairi. by Zairi, Mohamed Material type: Text; Format: regular print Publisher number: Magrudy's Publication details: Oxford : Butterworth Heinemann, 1998 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 ZA BE.