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Results of search for '(su:{Computer service industry}) AND (su:{Management.})'
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Authors
Falkowitz, Robert S.
(1)
Kunas, Michael
(1)
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REGULAR
(2)
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Main Collection
(2)
Topics
Computer service ind...
(2)
Information technolo...
(2)
Support services (Ma...
(1)
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1.
Implementing service quality based on ISO/IEC 20000 : a management guide /
Michael Kunas.
by
Kunas, Michael
Edition:
2nd ed.
Material type:
Text
Publication details:
Ely :
IT Governance Pub.,
c2012
Online resources:
Location Map
Availability:
Items available for loan:
University of Wollongong in Dubai
(1)
Call number:
004.068 KU IM
.
2.
IT tools for the business when the business is IT : selecting and implementing IT service management tools /
[Robert Falkowitz].
by
Falkowitz, Robert S
Stationery Office (Great Britain)
IT Service Management Forum
Material type:
Text
; Format:
print regular print
; Literary form:
Not fiction
Publication details:
Norwich :
TSO,
2011
Availability:
Items available for loan:
University of Wollongong in Dubai
(1)
Call number:
658.4038 FA IT
.
Pages