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1.
Total quality management and operational excellence : text with cases John S. Oakland by
Edition: 5th ed.
Publication details: London : Routledge, 2014
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 OA TO.

2.
Quality management : tools, methods, and standards Marco Sartor, Guido Orzes by
Publication details: Bingley, UK : Emerald Publishing, 2019
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 SA QU.

3.
Achieving organizational excellence : a quality management program for culturally diverse organizations Flevy Lasrado by Series: Management for professionals | Management for professionals
Material type: Text Text
Publication details: Cham, Switzerland : Springer, c2018
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.4013 LA AC, ...

4.
Process redesign for health care using lean thinking : a guide for improving patient flow and the quality and safety of care David I. Ben-Tovim by
Material type: Text Text
Publication details: Boca Raton : CRC Press, c2017
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.1068 BE PR.

5.
Managing quality : an essential guide and resource gateway Edited by Barrie G. Dale, David Bamford, and Ton van der Wiele by
Edition: 6th ed.
Material type: Text Text
Publication details: West Sussex : Wiley, c2016
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.562 MA NA, ...

6.
Managing for quality and performance James R. Evans, William M. Lindsay by
Edition: 10th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Ma : Cengage Learning, c2017
Other title:
  • Managing for quality and performance excellence
Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.562 EV MA, ...

7.
Lean hospitals : improving quality, patient safety, and employee satisfaction Mark Graban ; foreword by John Toussaint by
Edition: 3rd ed.
Material type: Text Text
Publication details: Boca Raton : CRC Press, 2017
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.11068 GR LE.

8.
Implementing Six Sigma and lean : a practical guide to tools and techniques / Ron Basu by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam : Elsevier Butterworth-Heinemann, c2009
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 BA IM, ...

9.
Managing for quality and performance excellence / James R. Evans, William M. Lindsay by
Edition: 9th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Australia : South-Western, c2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 EV MA.

10.
Managing quality Desmond Bell, Philip McBride and George Wilson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Taylor & Francis c2016
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 BE MA.

11.
Total quality management : key concepts and case studies Kiran, D.R. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam : Butterworth-Heinemann, c2017
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.5​62 KI TO.

12.
Quality and performance excellence : management, organization, and strategy / James R. Evans by
Edition: 8th ed.
Material type: Text Text
Publication details: Australia : South-Western/Cengage Learning, c2017
Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.4013 EV QU, ...

13.
Quality and operations management Elearn Series:
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Routledge, 2016
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.5 QU AL.

14.
Building sustainable competitive advantage : through executive enterprise leadership Dhirendra Kumar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Farnham, Surrey : Gower, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 KU BU.

15.
Innovating lean six sigma : a strategic guide to deploying the world's most effective business improvement process Kimberly Watson-Hemphill and Kristine Nissen Bradley by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2016
Availability: Not available: University of Wollongong in Dubai: Checked out (1).

16.
World class applications of six sigma edited by Jiju Antony, Ricardo Banuelas, Ashok Kumar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Routledge, 2016
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 WO RL.

17.
Improving business performance : a project portfolio management approach Ramani S. by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton : CRC Press, Taylor & Francis Group, c2016
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 RA IM.

18.
Statistical process control John S. Oakland by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Routledge, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 OA ST.

19.
Quality management essentials David Hoyle by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Routledge, 2011
Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.4013 HO QU, ...

20.
Applied qualitative research design : a total quality framework approach Margaret R. Roller, Paul J. Lavrakas by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : The Guilford Press, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 001.42 RO AP.

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