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	1.	Total quality management and operational excellence : text with cases John S. Oakland by Oakland, John S Edition: 5th ed. Publication details: London : Routledge, 2014 Online resources: Ebook Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 OA TO.
	2.	Process redesign for health care using lean thinking : a guide for improving patient flow and the quality and safety of care David I. Ben-Tovim by Ben-Tovim, David I Material type: Text Publication details: Boca Raton : CRC Press, c2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.1068 BE PR.
	3.	World class applications of six sigma edited by Jiju Antony, Ricardo Banuelas, Ashok Kumar by Antony, Jiju [Edited by] Banuelas, Ricardo [Edited by] Kumar, Ashok, 1947- [Edited by] Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge, 2016 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 WO RL.
	4.	Total quality management and operational excellence : text with cases John S. Oakland by Oakland, John S Edition: 4th ed. Material type: Text Publication details: London : Routledge, 2014 Online resources: Ebook Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.4013 OA TO, ...
	5.	Implementing continuous quality improvement in health care : a global casebook Curtis P. McLaughlin, Julie K. Johnson, and William A. Sollecito by McLaughlin, Curtis P Johnson, Julie K Sollecito, William A Material type: Text Publication details: Sudbury, Mass. : Jones & Bartlett Learning, c2012 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 362.1068 MC IM, ...
	6.	Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry. by Ross, Joel E Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton, Fla. : St. Lucie Press, 1999 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.562 RO TO, ...
	7.	Total quality management : strategies and techniques proven at today's most successful companies / Stephen George, Arnold Weimerskirch. by George, Stephen, 1948- Weimerskirch, Arnold, 1936- Series: The Portable MBA series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, c1994 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 GE TO.
	8.	Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch. by George, Stephen, 1948- Weimerskirch, Arnold, 1936- Series: The portable MBA series Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley, c1998 Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.562 GE TO, ...
	9.	Total quality management : text with cases / John S. Oakland. by Oakland, John S Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2003 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 OA TO.