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1.
Hospitality management : strategy and operations Lynn Van der Wagen, Anne Goonetilleke by
Publication details: Frenchs Forest, NSW : Pearson Australia, c2012
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 647.94068 WA HO. Not available: University of Wollongong in Dubai: Ordered (1).

2.
Event Management : for tourism, cultural, business and sport Lynn van der Wagen, Lauren White by
Publication details: Melbourne : Cengage, c2018
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.4779 WA EV.

3.
Service quality management in hospitality and tourism M. C. Metti by
Material type: Text Text
Publication details: New Delhi : Anmol Publications, c2008
Other title:
  • International encyclopaedia of modern hospitality and tourism management
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 647.94 ME SE, ...

4.
Managing negative word-of-mouth on social media platforms : the effect of hotel management responses on observers' purchase intention Ines Nee by Series: Innovatives markenmanagement
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Wiesbaden : Springer, c2016
Other title:
  • Managing negative word of mouth on social media platforms
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.8 NE MA.

5.
Handbook on key performance indicators for tourism marketing evaluation World Tourism Organization,‎ European Travel Commission by
Publication details: Madrid : World Tourism Organization, c2017
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.4791 HA ND.

6.
Crisis management in the tourism industry Dirk Glaesser by
Material type: Text Text
Publication details: London : Routledge, c2006
Other title:
  • Crisis management
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.4791 GL CR.

7.
Craft Beverages and Tourism, Volume 2 : Environmental, Societal, and Marketing Implications Edited by Susan L. Slocum, Carol Kline, Christina T. Cavaliere by
Material type: Text Text
Publication details: Cham : Palgrave Macmillan, c2018
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.4791 CR AF.

8.
Events management : an international approach edited by Nicole Ferdinand & Paul J. Kitchin by
Edition: 2nd ed.
Material type: Text Text
Publication details: Los Angeles : SAGE Publications Ltd; c2017
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 394.2068 EV EN.

9.
Human resource management for the event industry Lynn Van der Wagen and Lauren White by Series: Events management series ; 12
Edition: 2nd ed.
Material type: Text Text
Publication details: London ; New York, NY : Routledge, Taylor & Francis Group, c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 394.200683 VA HU.

10.
Risk and safety management in the leisure, events, tourism and sports industries Mark Piekarz, Ian Jenkins, Peter Mills by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Wallingford, Oxfordshire, UK : CABI, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 790.069 PI RI.

11.
The complete guide to creating enduring festivals Ros Derrett by Series: Wiley event management series
Material type: Text Text
Publication details: Hoboken, N.J. : John Wiley & Sons, Inc., c2016
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 394.26068 DE CO.

12.
Open tourism : open innovation, crowdsourcing and co-creation challenging the tourism industry Edited by Roman Egger, Igor Gula, Dominik Walcher by Series:
Material type: Text Text
Publication details: Heidelberg : Springer, c2016
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.4791 OP EN.

13.
Event planning and management : a practical handbook for PR and events professionals Ruth Dowson & David Bassett by
Material type: Text Text
Publication details: London : Philadelphia : Kogan Page, c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 394.2 DO EV.

14.
Strategic management for tourism, hospitality and events Nigel Evans by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Routledge Taylor & Francis Group, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 910.684 EV ST.

15.
Cultural tourism / Edited by Razaq Raj, Kevin Griffin, Nigel Morpeth. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, MA : CAB International, c2013
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 910.68 CU LT.

16.
Human resource management for the hospitality and tourism industries / Dennis Nickson by
Edition: 2nd ed.
Material type: Text Text
Publication details: London : Routledge, c2013
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 647.940683 NI HU.

17.
Facilities management and development for tourism, hospitality and events / edited by Ahmed Hassanien and Crispin Dale. by Series: CABI tourism texts
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Boston, MA : CABI, [2013]
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.2 FA CI.

18.
Tourism management / David B. Weaver, Laura Lawton. by
Edition: 5th ed.
Material type: Text Text
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.4791 WE TO.

19.
Management and Technology in Knowledge, Service, Tourism & Hospitality / edited by Ford Lumban Gaol. by
Material type: Text Text
Publication details: EH Leiden The Netherlands : CRC Press, c2014
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.47910684 MA NA.

20.
Marketing and managing tourism destinations Alastair M. Morrison by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Routledge, c2013
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 910.688 MO MA, ...

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