Strategic uses of social media for improved customer retention Edited by Wafaa Al-Rabayah, Rawan Khasawneh, Rasha Abu-Shamaa, Izzat Alsmadi
Material type: TextSeries: Advances in marketing, customer relationship management, and e-servicesPublication details: Hershey, PA : IGI Global / Business Science Reference c2017Description: xx, 310 p. : ill. ; 26 cmISBN:- 9781522516866
- 658.812 ST RA
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658.812 ST RA (Browse shelf(Opens below)) | Available | T0058157 |
Includes bibliographical references (pages 264-301) and index.
"This book is a pivotal reference source for the latest scholarly research on the implementation of online social networks in modern businesses and examines how such networks allow for a better understanding of clients and customers"--
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