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	1.	Business process benchmarking : finding and implementing best practices Robert C. Camp by Camp, Robert C, 1935- Material type: Text Publication details: Milwaukee, Wis. : ASQC Quality Press, c1995 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 CA BU.
	2.	The benchmarking book : a how-to-guide to best practice for managers and practitioners Tim Stapenhurst by Stapenhurst, Tim Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge, 2015 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 ST BE.
	3.	Cloud Service Benchmarking : measuring quality of cloud services from a client perspective David Bermbach, Erik Wittern, Stefan Tai by Bermbach, David Wittern, Erik Tai, Stefan Material type: Text Publication details: Cham, Switzerland : Springer International Publishing, c2017 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 004.6782 BE CL.
	4.	Assessing business excellence : a guide to business excellence and self-assessment / L.J. Porter, S.J. Tanner by Porter, Leslie J Tanner, S. J. (Steve J.) European Centre for Business Excellence Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam, Netherlands ; Boston, Mass. : Elsevier, 2004 Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.4013 PO AS, ...