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Getting results : instant manager skills for success / Bernice Walmsley.

By: Material type: TextTextPublication details: London : Hodder Education, c2009.Description: xvii, 238 p. : ill ; 20 cmISBN:
  • 9780340947357
Other title:
  • Instant manager skills for success : getting results
Subject(s): DDC classification:
  • .
Online resources: Summary: Providing a practical introduction to the subject, this guide walks readers through the process of managing a project or multiple projects. Aspiring managers will also learn the basics of marketing for non-specialists, how to solve service problems, and the essentials of managing and improving customer service. Other areas covered include understanding your market, putting customers first, and improving overall performance.
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Holdings
Item type Current library Call number Status Date due Barcode
REGULAR University of Wollongong in Dubai Main Collection 658 WA GE (Browse shelf(Opens below)) Available T0041071

Includes bibliographical references and index.

Providing a practical introduction to the subject, this guide walks readers through the process of managing a project or multiple projects. Aspiring managers will also learn the basics of marketing for non-specialists, how to solve service problems, and the essentials of managing and improving customer service. Other areas covered include understanding your market, putting customers first, and improving overall performance.

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