Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word / Mark Bowden ; with Andrew Ford.
Material type: TextPublication details: New York : McGraw-Hill, c2013.Description: xxiv, 276 p. : ill. ; 23 cmISBN:- 9780071793001
- 658.8501/9 23
- HF5438.8.P75 B69 2013
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658.85019 BO WI (Browse shelf(Opens below)) | Available | T0049551 |
Includs bibliographical references (p. 261-264) and index.
Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.
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