Lean sigma methods and tools for service organizations : the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming.
Material type: TextSeries: Service systems and innovations in business and society collectionPublication details: New York : Business Expert Press, 2012.Edition: 1st edDescription: 125 p. : ill. ; 23 cmISBN:- 9781606494073
- 1606494074 (pbk.)
- 9781606494080 (ebk.)
- TS156.17.S59 M68 2012
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658.562 MO LE (Browse shelf(Opens below)) | Available | T0010323 |
Includes bibliographical references (p. [121]) and index.
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