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Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.

By: Material type: TextTextPublication details: Boston : Harvard Business School Press, c2001.Description: xiii, 213 p. : ill ; 24 cmISBN:
  • 1578512050 (alk. paper)
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.525 .R45 2001
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Holdings
Item type Current library Call number Status Date due Barcode
REGULAR University of Wollongong in Dubai Main Collection 658.812 RE LO (Browse shelf(Opens below)) Available T0016083

Includes bibliographical references and index.

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