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1.
Coaching and mentoring skills / Andrew J. DuBrin. by Series: NetEffect series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3124 DU CO.

2.
Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff. by Series: Neteffect series. Management skills.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2002
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 AN CU.

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