Smith, Ronald D., 1948-

Strategic planning for public relations / Ronald D. Smith. - 3rd ed. - New York ; Routledge/Taylor and Francis Group, 2009. - xix, 436 p. : ill. ; 24 cm.

Includes bibliographical references (p. [414]-421) and index.

Phase one: formative research -- Step 1, analyzing the situation -- Step 2, analyzing the organization -- Step 3, analyzing the publics -- Phase two: strategy -- Step 4, establishing goals and objectives -- Step 5, formulating action and response strategies -- Step 6, developing the message strategy -- Phase three: tactics -- Step 7, selecting communication tactics -- Step 8, implementing the strategic plan -- Phase four: evaluative research -- Step 9, evaluating the strategic plan -- Appendices.



9780415994224

2008030593


Public relations.
Strategic planning.

HM1221 / .S77 2009

659.2

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