| INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780273768258 |
| DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Call number |
DDC |
| MAIN ENTRY--PERSONAL NAME |
|---|
| Authors |
Foster, S. Thomas |
| TITLE STATEMENT |
|---|
| Title |
Managing quality : |
| Subtitle |
integrating the supply chain / |
| Statement of responsibility, etc |
S. Thomas Foster; Kunal K. Ganguly |
| EDITION STATEMENT |
|---|
| Edition |
5th ed. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication |
Boston : |
| Publisher |
Pearson, |
| Date |
c2013. |
| PHYSICAL DESCRIPTION |
|---|
| Extent |
477 p. : |
| Other Details |
ill. ; |
| Size |
26 cm. |
| SERIES STATEMENT |
|---|
| Series statement |
Always learning |
| GENERAL NOTE |
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| General note |
Note: International edition |
| CONTENTS |
|---|
| Contents |
Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Forever improving the quality system -- Managing learning for quality improvement -- implementing and validating the quality system. |
| SUMMARY |
|---|
| Summary |
'Managing Quality' provides a comprehensive introduction to the field of quality management and presents a supply chain theme as the unifying framework for quality improvement. |
| STUDY PROGRAM |
|---|
| Program name |
TBS952, OPS952 |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Heading |
Quality of products |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Heading |
Quality control |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Heading |
Business logistics |
| ADDED ENTRY |
|---|
| Name |
Ganguly, Kunal K., |
| Role |
Contributed by |
| MAIN ENTRY--PERSONAL NAME |
|---|
| -- |
536 |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| -- |
537 |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| -- |
423 |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| -- |
136 |
| ADDED ENTRY |
|---|
| -- |
538 |