Service operations management : (Record no. 1714)

LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	2004063108
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0273683675
DEWEY DECIMAL CLASSIFICATION NUMBER
Call number	658
MAIN ENTRY--PERSONAL NAME
Authors	Johnston, Robert,
Dates	1953-
TITLE STATEMENT
Title	Service operations management :
Subtitle	improving service delivery /
Statement of responsibility, etc	Robert Johnston and Graham Clark.
EDITION STATEMENT
Edition	2nd ed.
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication	Harlow, England ;
--	New York :
Publisher	FT/Prentice Hall,
Date	2005.
PHYSICAL DESCRIPTION
Extent	xix, 496 p. :
Other Details	ill ;
Size	25 cm.
STUDY PROGRAM
Program name	TBS930
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading	Service industries
General	Management.
ADDED ENTRY
Name	Clark, Graham.
ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier	https://uowd.box.com/s/fhyukr7nyo7r3mp5k7hn00la3ey2lzxr
Public note	Location Map
MAIN ENTRY--PERSONAL NAME
--	4778
SUBJECT ADDED ENTRY--TOPICAL TERM
--	19062
ADDED ENTRY
--	62658

Holdings
Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Permanent location	Current location	Shelving location	Date acquired	Source of acquisition	Full call number	Barcode	Date last seen	Cost, replacement price	Price effective from	Koha item type
				University of Wollongong in Dubai	University of Wollongong in Dubai	Main Collection	2005-12-31	AMAUK	658 JO SE	T0025868	2017-01-26	38.99	2017-01-26	REGULAR
				University of Wollongong in Dubai	University of Wollongong in Dubai	Main Collection	2006-09-07	AMAUK	658 JO SE	T0028046	2017-01-26	32.79	2017-01-26	REGULAR

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