Service operations management : improving service delivery /
By: Johnston, Robert
Title By: Clark, Graham
Material type:
BookPublisher: Harlow, England ; New York : FT/Prentice Hall, 2005.Edition: 2nd ed.Description: xix, 496 p. : ill ; 25 cm.ISBN: 0273683675Program: TBS930Subject(s): Service industries -- ManagementDDC classification: 658 Online resources: Location Map
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds | Course reserves |
|---|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658 JO SE (Browse shelf) | Available | T0028046 | |||
| REGULAR | University of Wollongong in Dubai Main Collection | 658 JO SE (Browse shelf) | Available | T0025868 |
Total holds: 0
Includes bibliographical references and index.
TBS930