000 -LEADER |
fixed length control field |
00832pam a2200265 a 4500 |
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
100702s2011 ohua b 001 0 eng d |
NATIONAL BIBLIOGRAPHY NUMBER |
National bibliography number |
GBB080961 |
Source |
bnb |
INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780538476454 |
CATALOGING SOURCE |
Original cataloging agency |
StDuBDS |
Language of cataloging |
eng |
Transcribing agency |
StDuBDS |
Modifying agency |
Uk |
AUTHENTICATION CODE |
Authentication code |
ukblcatcopy |
DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.8 |
Edition number |
22 |
DATE AND TIME OF LATEST TRANSACTION |
control field |
20170126095912.0 |
CONTROL NUMBER |
control field |
52647 |
CONTROL NUMBER IDENTIFIER |
control field |
UOWD |
MAIN ENTRY--PERSONAL NAME |
Personal name |
Bateson, John E. G. |
TITLE STATEMENT |
Title |
Services marketing / |
Statement of responsibility, etc |
John E.G. Bateson; K. Douglas Hoffman. |
EDITION STATEMENT |
Edition statement |
4th ed., International ed. |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Mason, Ohio : |
Name of publisher, distributor, etc |
South-Western Cengage Learning, |
Date of publication, distribution, etc |
c2011. |
PHYSICAL DESCRIPTION |
Extent |
xviii, 468 p. : |
Other physical details |
ill. ; |
Dimensions |
26 cm. |
BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Service industries |
General subdivision |
Marketing. |
LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
Topical term or geographic name as entry element |
Management and Business Studies. |
Source of heading or term |
blcoll |
ADDED ENTRY--PERSONAL NAME |
Personal name |
Hoffman, K. Douglas. |
ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
REGULAR |