Service management : operations, strategy, information technology /
By: Fitzsimmons, James A
Title By: Fitzsimmons, Mona J
Material type: BookPublisher: New York, NY : McGraw-Hill/Irwin, c2008.Edition: 6th int. ed.Description: 26 cm. xvii, 537 p. : ill., +1 CD-ROM.ISBN: 9780071263467Program: TBS953Subject(s): Service industries -- ManagementDDC classification: . Online resources: Location MapItem type | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
3 DAY LOAN | University of Wollongong in Dubai Main Collection | 658 FI SE (Browse shelf) | Available | T0034151 | ||
3 DAY LOAN | University of Wollongong in Dubai Main Collection | 658 FI SE (Browse shelf) | Available | T0033552 |
Total holds: 0
, Shelving location: Main Collection Close shelf browser
No cover image available | ||||||||
658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : |
Includes index. +1 CD-ROM.
TBS953