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The new marketing conversation : creating and strengthening relationships between buyers and sellers /

By: Stein, Donna Baier
Title By: MacAaron, Alexandra
Material type: BookPublisher: Mason, Ohio : Thomson, c2005.Description: xii, 271 p. : ill ; 24 cm.ISBN: 0324200579Subject(s): Customer relations | Business communication | Relationship marketing | MarketingDDC classification: 658.8/12
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Includes index.

The new marketing conversation -- The role of research and testing in your marketing conversation -- Developing a winning communications strategy -- Direct mail -- Telemarketing -- Radio -- Television -- Newsletters -- E-mail -- The web -- Wireless -- Putting it together : integrating media for maximum results -- Action plan for building your new marketing conversation.

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