Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results /

Material type:

BookPublisher: New York : American Management Association, c2012.Description: x, 294 p. ; 22 cm.ISBN: 9780814420324; 081442032XSubject(s): Customer services | Customer services -- Terminology | Customer relations | Business communicationDDC classification: 658.8/12014

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.812014 EV PO (Browse shelf)	Available		T0046373

Total holds: 0

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