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Service management : operations, strategy, information technology /

By: Fitzsimmons, James A
Title By: Fitzsimmons, Mona J | Bordoloi, Sanjeev | Fitzsimmons, Mona J | Bordoloi, Sanjeev
Material type: BookSeries: The McGraw-Hill/Irwin series operations and decision sciences.Publisher: New York : McGraw-Hill, 2014.Edition: 8th ed.Description: xviii, 524 p. : ill. ; 28 cm.ISBN: 9781259010651; 0078024072Program: TBS953 OPS953Subject(s): Service industries -- ManagementDDC classification: 658
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Item type Current location Call number Status Date due Barcode Item holds
REGULAR Main Collection 658 FI SE (Browse shelf) Available T0050162
CRS Closed Reserve 658 FI SE (Browse shelf) Available T0050099
REGULAR Main Collection 658 FI SE (Browse shelf) Available T0050100
3 DAY LOAN Main Collection 658 FI SE (Browse shelf) Available T0050101
Total holds: 0

Includes index.

TBS953 OPS953

Other editions of this work

Service management : by Fitzsimmons, James A. ©2006

McGraw-Hill/Irwin, (Boston :) xiv, 605 p. : ill ; 27 cm. +

Service management : by Fitzsimmons, James A. ©2004

McGraw-Hill/Irwin, (Boston, Mass. :) xx, 587 p. : ill., maps ; 27 cm. +

Service management : by Fitzsimmons, James A. ©2006

McGraw-Hill, (Boston, MA :) xiv, 605 p. : ill. ; + CD-ROM ; 27 cm.

Service management : by Fitzsimmons, James A. ©2004

McGraw-Hill/Irwin, (Boston, Mass. :) xx, 587 p. : ill., maps ; 27 cm. +

Service management : by Fitzsimmons, James A. ©2014

McGraw-Hill, (New York :) xviii, 524 p. : ill. ; 28 cm.

Service management : by Fitzsimmons, James A. ©2004

McGraw-Hill/Irwin, (Boston, Mass. :) xx, 587 p. : ill., maps ; 27 cm. +

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