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CRM : the foundation of contemporary marketing strategy /

By: Baran, Roger J. (Roger Joseph), 1945-
Title By: Galka, Robert J
Material type: BookPublisher: New York, NY : Routledge, 2013.Description: ix, 393 p. : ill. ; 26 cm.ISBN: 9780415896566; 9780415896573 (pbk.); 9780203107577 (ebook)Subject(s): Relationship marketing | Customer relations -- ManagementDDC classification: 658.8/02
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.802 BA CR (Browse shelf) Available T0010202
Total holds: 0

Includes bibliographical references (p. [369]-383) and index.

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