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The quality improvement handbook

Title By: Bauer, John E [Edited by] | Duffy, Grace L [Edited by] | Westcott, Russel, 1927- [Edited by]
Material type: BookPublisher: Milwaukee, Wis. : ASQ Quality Press, 2006.Edition: 2nd ed.Description: xv, 217 p. : ill. ; 27 cm. + CD. 1 CD-ROM (4 3/4 in.).ISBN: 9780873896900Program: TBS952Subject(s): Quality control -- Handbooks, manuals, etc | Quality assurance -- Handbooks, manuals, etcDDC classification: 658.5/62
Summary:
The use of quality and continual improvement is no longer considered the sole property of manufacturing or of the traditional engineering and production environment. Most professionals entering the workforce today are required to analyze situations, identify problems, and provide solutions for improved performance. Improving the organization is everyones job. Teamwork is critical, requiring the participation of members of all backgrounds, nationalities, educational levels, and career aspirations. This book is for anyone who wants to improve themselves and/or their organization. It is particularly salient for those at the beginning stages of learning about the history, concepts, and tools of quality. In addition, the content of this book is structured exactly to follow the Body of Knowledge (BoK) of ASQs Certified Quality Improvement Associate (CQIA) certification. While the content coincides with the sequence of the BoK, each chapter stands alone, and the chapters may be read in any order. Where appropriate, supplemental reading suggestions are provided.
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection 		658.562 QU AL (Browse shelf) Available T0053877
Total holds: 0

Includes bibliographical references and index.

The use of quality and continual improvement is no longer considered the sole property of manufacturing or of the traditional engineering and production environment. Most professionals entering the workforce today are required to analyze situations, identify problems, and provide solutions for improved performance. Improving the organization is everyones job. Teamwork is critical, requiring the participation of members of all backgrounds, nationalities, educational levels, and career aspirations. This book is for anyone who wants to improve themselves and/or their organization. It is particularly salient for those at the beginning stages of learning about the history, concepts, and tools of quality. In addition, the content of this book is structured exactly to follow the Body of Knowledge (BoK) of ASQs Certified Quality Improvement Associate (CQIA) certification. While the content coincides with the sequence of the BoK, each chapter stands alone, and the chapters may be read in any order. Where appropriate, supplemental reading suggestions are provided.

TBS952 UOWD

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