Introduction -- Build your team's infrastructure -- Pull together a winning team -- Get to know one another -- Establish your team's goals -- Agree on individuals' roles -- Agree on rules of conduct -- Set the stage for accountability -- Commit to a team contract -- Manage your team -- Make optimal team decisions -- Hold people accountable -- Give people recognition -- Resolve conflicts constructively -- Welcome new members -- Manage outside the team -- Close out your team -- Deliver the goods -- Learn from your team's experiences -- Appendix A: Rules inventory -- Appendix B: Cultural audit -- Appendix C: Team contract -- About the author.

"This guide will help you avoid the pitfalls you've experienced in the past by focusing on the often-neglected people side of teams. With practical exercises, guidelines for structured team conversations, and step-by-step advice, this guide will help you: --Pick the right team members; --Set clear, smart goals; --Foster camaraderie and cooperation; --Hold people accountable; --Address and correct bad behavior; --Keep your team focused and motivated."