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Game-based marketing : inspire customer loyalty through rewards, challenges, and contests /

By: Zichermann, Gabe, 1974-
Title By: Linder, Joselin
Material type: BookPublisher: Hoboken, N.J. : John Wiley & Sons, c2010.Description: xviii, 220 p. : ill. ; 24 cm.ISBN: 9780470562231; 0470562234Subject(s): Customer loyalty programs | Customer loyalty | MarketingDDC classification: 658.812 ZI GA
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Includes bibliographical references and index.

Foreword / Robin Kent -- Introduction -- The argument for loyalty -- Passive play -- Social networks and leaderboards -- Funware mechanics: point and beyond -- Prizes and games of chance -- The ultimate funware: frequent flyer programs -- Know thy player -- The future of gamers: Generation G -- Motivationing sales with funware: getting employees into the game -- Everyone wins: games in your business.

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