Up your service! : strategies and action steps to delight your customers now! /

Material type:

BookSeries: Customer Care. Publisher: Singapore : Ron Kaufman, c2005.Description: xxii, 297 p. : ill ; 23 cm.ISBN: 9789810529598Subject(s): Self-improvement | Customer services | Marketing | Sales

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.812 KA UP (Browse shelf)	Available		T0035719
REGULAR	University of Wollongong in Dubai Main Collection	658.812 KA UP (Browse shelf)	Available		T0019143

Total holds: 0

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Previous	658.812 JO PE Perfect customer care : all you need to get it right first time /	658.812 KA UP Up your service!: insights : true stories of winners and losers in the quest for superior service /	658.812 KA UP Up your service!: insights : true stories of winners and losers in the quest for superior service /	658.812 KA UP Up your service! : strategies and action steps to delight your customers now! /	658.812 KA UP Up your service! : strategies and action steps to delight your customers now! /	658.812 KA UP Up your service! : great ideas : tools, tips and proven techniques to lift your services higher /	658.812 KE LI Likeable business : why today's consumers demand more and how leaders can deliver /	Next

Includes index.

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