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821.
The hyper-social organization : eclipse your competition by leveraging social media / Francois Gossieaux, Edward K. Moran. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4038 GO HY.

822.
Compensating the sales force / David J. Cichelli. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw Hill, c2004
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.800683 CI CO.

823.
Virtual presentations that work / Joel Gendelman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.452 GE VI.

824.
Macroeconomics / John Jackson ... [et al.]. by
Edition: 9th ed.
Material type: Text Text
Publication details: North Ryde, N.S.W. : McGraw-Hill, c2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 339 JA MA.

825.
The Toyota way to continuous improvement : linking strategy with operational excellence to achieve superior performance / by Jeffrey K. Liker, James K. Franz. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.401 LI TO.

826.
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation / Robert Bacal. by Series: Perfect phrases series
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812014 BA PE.

827.
Perfect phrases for motivating and rewarding employees : hundreds of ready-to-use phrases for encouraging and recognizing employee excellence / by Harriet Diamond and Linda Eve Diamond. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.314 DI PE.

828.
Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance / Douglas Max and Robert Bacal. by Series: Perfect phrases series
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3125 MA PE.

829.
Innovative performance support : strategies and practices for learning in the workflow / Conrad Gottfredson, Bob Mosher. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3124 GO IN.

830.
Cultures and organizations : software of the mind : intercultural cooperation and its importance for survival / Geert Hofstede, Gert Jan Hofstede, Michael Minkov. by
Edition: Rev. and expanded 3rd ed.
Material type: Text Text
Publication details: New York : McGraw-Hill, c2010
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 306 HO CU. Not available: University of Wollongong in Dubai: Checked out (1).

831.
Six Sigma software quality improvement : success stories from leaders in the high tech industry / Vic Nanda, Jeffrey A. Robinson. by
Material type: Text Text
Publication details: New York : McGraw-Hill, c2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 005.14 NA SI.

832.
Leadership secrets of Hillary Clinton / Rebecca Shambaugh. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Nature of contents: biography; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 SH LE.

833.
Banker to the world : leadership lessons from the front lines of global finance / William Rhodes. by
Material type: Text Text
Publication details: New York : McGraw-Hill, c2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 332.1092 RH BA.

834.
Boundary spanning leadership : six practices for solving problems, driving innovation, and transforming organizations / Chris Ernst, Donna Chrobot-Mason. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 ER BO.

835.
Toyota under fire : lessons for turning crisis into opportunity / by Jeffrey K. Liker and Timothy N. Ogden. by
Material type: Text Text
Publication details: New York : McGraw-Hill, c2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 338.76292220952 LI TO.

836.
Managing the mobile workforce : leading, building, and sustaining virtual teams / by David Clemons, Michael Kroth. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3 CL MA.

837.
Turn clicks into customers : proven marketing techniques for converting online traffic into revenue / Duane Forrester. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.872 FO TU.

838.
Carrots and sticks don't work : build a culture of employee engagements with the principles of respect / Paul L. Marciano. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2010
Other title:
  • Carrots and sticks do not work
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.314 MA CA.

839.
Employment relations : theory and practice / Mark Bray; Peter Waring ; Rae Cooper. by
Edition: 2nd ed.
Material type: Text Text
Publication details: North Ryde, N.S.W. : McGraw-Hill Australia, 2011
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 331.0994 BA EM.

840.
Financial accounting / Jan R. Williams ... [et al.]. by
Edition: 14th ed.
Material type: Text Text
Publication details: Boston : McGraw-Hill/Irwin, c2010
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 657.48 WI FI.

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